Who We Are

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Erin is an engaged leader who has spent her career working on and around people initiatives and workplace systems. She is an experienced strategist and trusted counselor who steps in alongside businesses and leadership teams to deliver practical, impactful results. Erin’s passion is to work with and lead teams of diverse professionals in an effort to help companies elevate the entire work experience.

Erin is an attorney by education and experience and spent her legal career as an employment law trial lawyer and acting as inhouse counsel for both small and large companies. Erin has experience working with small and midsize business owners in the Burger King, KFC, and Carl's Jr. franchise systems, as well as representing the United States Departments of the Treasury and Homeland Security in employment related litigation, arbitration, policymaking and advice counseling. Erin was the first woman appointed to serve in the C suite of the Boy Scouts of America as the top executive leading human resources, diversity and inclusion, corporate culture, change management, training and leadership development. Erin has served and advised board clients throughout her career and is experienced with board governance issues from both a legal and executive perspective.

In addition to leading work/REFINED, Erin is an adjunct professor at the University of Houston - Clear Lake College of Business, where she teaches graduate students about the intersection of Human Resources and Employment Law. She is also an active member of the Board of Directors of the non-profit organization Housing Forward, which seeks to make homelessness rare, brief, and non-recurring in Dallas and Collin Counties. 

Erin is a frequent presenter and facilitator in the areas of people systems, DEI, leadership development, remote workplace culture, conflict resolution, management training, board governance, corporate culture, and employment law. Erin is a native of Southern California but calls Texas home after her 25 years in the Dallas area. She attended Loyola Marymount University in Los Angeles, California and Southern Methodist University Dedman School of Law in Dallas, Texas. She enjoys travel with her family and trying to keep up with her active teenage children. 

You can reach Erin at erin.eisner@theworkrefined.com

Dinaz is an analytics and research expert who combines her passion for data and people to help problem solve, strategize and generate outcomes for clients. Dinaz is an experienced data scientist who has worked for several Fortune 500 clients and international non-profits to provide data driven solutions to attract and retain underserved consumers.  

Dinaz was an innovative analyst and lead research methodologist at Nielsen and successfully worked on projects for Walmart, Verizon, Google, Comcast and Bank of America. Her keen insight into understanding and addressing the challenges with recruiting, engaging and retaining multicultural audiences, led her to eventually switch gears and focus on driving workplace inclusion and culture transformation as her full-time role. At the Boy Scouts of America, Dinaz served as a Diversity & Inclusion leader, where she was instrumental in developing strategic plans, creating and expanding employee resource groups and key community partnerships.  

Dinaz successfully introduced benchmarking key metrics, professional development curriculum for diverse, high potential employees and integrated Diversity & Inclusion throughout the operational verticals of the organization. 

Born and raised in India, Dinaz moved to the United States in the early 2000’s to pursue her higher education. Dinaz has a master’s degree in Applied Research from Boston University and University of Pune (India). She has been a board member for several professional associations, a proud mother of three children and enjoys playing Throwball, traveling and creative arts.

You can reach Dinaz at dinaz.jiwani@theworkrefined.com 

Lisa is a changemaker who streamlines and improves processes to make work and school more efficient and enjoyable. Her blended experience as an educator in the classroom and in EdTech, as a diversity and inclusion advocate in all spaces, and as a journalist has allowed her to build effective working relationships among multicultural groups of people. She also has served in several additional roles: DEI leader, instructional designer, English team leader, manager, instructor, presenter, writer, editor, and analyst. Some of the companies in which Lisa performed these varied duties were Istation, both the Dallas and Garland Independent School Districts, The Milwaukee Journal-Sentinel, and The New York Times Regional Newspaper Group.
 

Because of Lisa’s overall background, she loves to create connections between education, business, and technology. She is an insightful and enthusiastic professional with an understanding of the product development life cycle as well as the positive human interaction needed to build and release products.
 

Mrs. MacKay is a graduate of the University of Georgia, where she received a Bachelor of Arts in Speech Communication, and is a graduate of Cardinal Stritch University, where she received a Master of Science in Business Management. Besides her teaching certifications for grades 6-12 and English as a Second language, Lisa maintains the following certifications: Diversity, Inclusion, and Belonging for Leaders and Managers; DEI Activator; Universal Design for Learning, and Social Emotional Learning.
 

Ramu is an organizational culture expert who combines his passion for people and systems design to help move organizations and teams forward. He has worked in marketing, organizational development, and education for an assortment of organizations ranging from Fortune 500 companies to boutique agencies and nonprofits of all sizes. 

Ramu has worked alongside leadership and teams to catalyze change that delivers impactful results for Dell, FedEx, Ericsson, UT Dallas, as well as other small businesses in the digital services and education space. Ramu also has extensive experience in nonprofit administration and executive management supporting over a dozen small to international nonprofits in his career. At the Boy Scouts of America, Ramu served as the Organizational Development and Efficiency Manager leading the national organizational culture change methodology. He is also well versed in conflict resolution, change management, systems design, efficiency, training, and leadership development.

Ramu has a B.S. in Marketing, M.B.A., and a several professional certifications. He is a senior advisor for two community-oriented charitable foundations. Ramu grew up in Dallas, Texas and continues to live in the DFW metroplex. He enjoys listening to audio books, completing puzzles, and building race car Legos.